Terms & Conditions

Effective Date: August 1, 2023
Last Updated: September 3, 2025

1. Acceptance of Terms

By accessing, registering for, or using Funnel Freedom or any related services provided by Funnel Freedom, LLC (“Funnel Freedom,” “we,” “us,” or “our”), you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions. If you do not agree, you may not access or use Funnel Freedom.

2. Company Information

Funnel Freedom, LLC is a limited liability company registered in New Mexico, USA. Our principal business operates under the name “Funnel Freedom.”

Mailing Address: Albuquerque, NM
Support Email: [email protected]

3. Eligibility & Accounts

  • You must be at least 18 years old to use Funnel Freedom.
  • You agree to provide accurate information when creating an account and to keep that information current.
  • You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
  • You may permit authorized team members within your business to access your account, but you remain fully responsible for their actions.
  • You may not share your account with unrelated third parties.

4. Services Provided

Funnel Freedom provides a software-as-a-service (SaaS) platform that includes customer relationship management, marketing, automation, and related tools. Our platform is powered by GoHighLevel’s infrastructure, with additional features, including an affiliate marketing system, AI tools, and custom tools designed for digital marketers. Some features are provided by third-party services (e.g., GoHighLevel, Stripe).

5. Subscriptions, Payments & Refunds

  • Payments are processed through Stripe (or other processors we may designate).
  • Subscriptions are available on a monthly or annual basis.
  • Free trials may be offered at our discretion.
  • All payments are non-refundable and non-prorated. By subscribing, you agree that you will not be entitled to refunds for any reason, including unused portions of your subscription.
  • We reserve the right to modify our pricing and subscription plans at any time.

6. Acceptable Use & Prohibited Activities

When using Funnel Freedom, you agree that you will comply with all applicable laws, including but not limited to CAN-SPAM, TCPA, GDPR, and CCPA. You may not use the platform to:

  • Send spam, fraudulent, misleading, or unlawful communications.
  • Promote or distribute pornography, gambling, pyramid schemes, hate speech, or content that infringes on intellectual property rights.
  • Engage in unlawful, abusive, or harmful activity.
  • Attempt to resell, re-white-label, or sublicense Funnel Freedom without authorization.

We reserve the right to suspend or terminate accounts at our discretion if these rules are violated.

7. User Data & Content

  • You retain ownership of all data and content you input into Funnel Freedom, including your contacts, leads, communications, and campaigns.
  • You are solely responsible for exporting and securing your own data before account termination.
  • Funnel Freedom does not package, migrate, or transfer data or sub-accounts to other agencies.
  • Pre-built content, templates, automations, and other proprietary materials made available within your sub-account by Funnel Freedom remain the property of Funnel Freedom and are not transferable or exportable.

8. Intellectual Property

  • All Funnel Freedom branding, trademarks, custom features, and proprietary content are owned by Funnel Freedom, LLC.
  • GoHighLevel retains ownership of its underlying platform.
  • You may not copy, reverse-engineer, or use Funnel Freedom’s intellectual property outside the scope of these Terms.

9. Third-Party Services

Funnel Freedom integrates with third-party services such as GoHighLevel and Stripe. Your use of these features may also be governed by third-party terms. We are not responsible for downtime, errors, or policies of third-party services.

10. Disclaimer of Warranties

Funnel Freedom is provided on an “as-is” and “as-available” basis. We make no warranties, express or implied, regarding uptime, performance, or specific outcomes (including business results, sales, or earnings).

11. Limitation of Liability

To the fullest extent permitted by law:

  • Funnel Freedom will not be liable for indirect, incidental, consequential, or special damages, including loss of profits, revenue, data, or use.
  • Our total liability for any claim will not exceed the amount you paid to Funnel Freedom in the 12 months prior to the claim.
  • You agree to indemnify and hold Funnel Freedom harmless from any claims, damages, or expenses arising from your misuse of the platform or violation of these Terms.

12. Termination

  • We may suspend or terminate your account at our discretion if you violate these Terms.
  • You may cancel your subscription at any time, but no refunds will be provided.
  • You must export your own data before termination. After termination, your data may be permanently deleted and cannot be recovered.

13. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of the State of New Mexico, USA, without regard to conflict of law principles.
  • Any dispute will be resolved through binding arbitration under the American Arbitration Association (AAA), to be held in New Mexico.
  • You waive the right to participate in class actions or jury trials.

14. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Updates will be effective immediately upon posting on Funnel Freedom. Your continued use of the platform constitutes acceptance of the revised Terms.

15. Force Majeure

We are not responsible for delays or failures caused by events outside our reasonable control, including but not limited to natural disasters, power outages, strikes, or third-party service disruptions.

16. Contact Information

If you have questions about these Terms, please contact:

Funnel Freedom, LLC
Albuquerque, NM
[email protected]